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What if my tap is faulty

If you discover a fault with your new Hanstrom product, please contact us immediately. Our dedicated customer support team is available at or via phone at 01924 730 525. We will guide you through the return process, providing our own returns label, so there’s no need for you to worry about postage. We’ll then advise on the next steps to resolve the situation. 

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View our full range of premium boiling water taps.

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