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About our range

  • Yes, kettle taps are eco-friendly because they use less energy than a plug in kettle. Energy is saved due to the general efficiency of the devices, but also because you only boil the exact amount of water you need – which is hard to estimate in a kettle.

  • Boiling water taps are better than kettles because they use less energy, and they also provide hot water instantly. Water boilers are better than kettles because they use less energy, and they also provide hot water instantly. Kettles take time to boil leaving you waiting to make your daily cuppa.

  • A typical instant hot water tap saves energy costs by using just 1 watt of power per hour. This means that a single hot water tap consumes less energy than a light bulb. It costs around 3p per day to run a kettle tap while boiling a typical kettle costs 2.5p per boil. This delivers a water temperature of between 75 – 99 degrees.

  • Hanstrom designs come in 5 stunning colours; Gun Metal Grey, Matte Black, Brushed Gold, Brushed Antique Copper and Polished Chrome. Our range of taps and colours are sure to suit any kitchen.


  • Direct orders with Hanstrom receive FREE standard delivery on all orders over £250.

    There may be some additional changes for deliveries to Northern Scotland and the Scottish Islands, Channel Islands and Northern Ireland.

  • Our dedicated warehouse team strives to have your order shipped out within three business days from the time the order is placed. Remember, all our products are dispatched straight from our own warehouse by our trusted team members. Additionally, if you’re in a rush, we offer Express Shipping which can be selected at the time of checkout for a quicker delivery.


  • If you discover a fault with your new Hanstrom product, please contact us immediately. Our dedicated customer support team is available at help@hanstrom.com or via phone at 01924 730 525. We will guide you through the return process, providing our own returns label, so there’s no need for you to worry about postage. We’ll then advise on the next steps to resolve the situation. 

  • If you change your mind about your purchase, simply notify us within 14 days of receipt and ensure the product is returned within 30 days from the purchase date. We provide a returns label for your convenience, and a small admin fee will be applied, covering the cost of return. Contact help@hanstrom.com for more information.

  • All Hanstrom products come with a minimum 12-month manufacturer’s guarantee from the purchase date. Our standard warranty covers one year for the boiler and two years for the tap, unless otherwise stated. Contact us at help@hanstrom.com for any warranty claims.

Selection of products