We're here to help.

Whether you have a question about installation, need advice on choosing a tap, or want to check on an order — our UK-based team is ready.

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UK-based support

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5 days a week

Get in touch

How to reach us.

We aim to reply within 24 hours

Monday to Thursday 9:30AM – 4:30PM
Friday: 9:30AM – 3:30PM

Hanstrom Ltd,
1205 Aster House North Wharf Road, London, W2 1EZ

Use the form opposite and we'll get back to you by email. For urgent installation or warranty queries, we recommend calling us directly.

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Free UK Delivery

30-day returns

WRAS approved

2-year warranty

Quick answers

Most questions about installation, maintenance and delivery are answered in our comprehensive FAQ section.