Support
We're here to help.
Whether you have a question about installation, need advice on choosing a tap, or want to check on an order — our UK-based team is ready.
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UK-based support
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5 days a week
Get in touch
How to reach us.
Phone
Opening hours
Monday to Thursday 9:30AM – 4:30PM
Friday: 9:30AM – 3:30PM
Address
Hanstrom Ltd,
1205 Aster House North Wharf Road, London, W2 1EZ
Prefer messaging?
Use the form opposite and we'll get back to you by email. For urgent installation or warranty queries, we recommend calling us directly.
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Free UK Delivery
30-day returns
WRAS approved
2-year warranty
Quick answers
Check our FAQs first.
Most questions about installation, maintenance and delivery are answered in our comprehensive FAQ section.